Verified
The artifacts define the culture of the organization is:
The bank focuses on the values that are customer-driven; Bank focuses on product leadership, operational excellence and people. The organization is committed towards providing better working environment, technical skills and efficiency. The organization provides his best to all his members and contributes a key role in economy. The main thing which focuses by the people of any organization is its values and that maintained by their old employees from the starting till its continuation.
Now let me define the values which bank focuses:
1. Customer driven: Bank is focusing on customer satisfaction; they deliver their best services on time and with high quality, accurate speed, safety and security. They are mainly customer-oriented.
2. Product leadership: Special loans launched for an automobile sector by Bank. Best product provided at best price through this esteemed organization.
3. Operational excellence: Safety and security always on the main importance. Different departments are provided for specific activities and purpose (for example: for cash deposit and withdraw – operation team for loan purpose there is a team who operate in loan activities only.) information department helps in resolving all the issues and concerns of its customers. Third party products like insurance, credit cards, de-mat accounts services are also provided. Customer care department, grievance redressal cell takes care of any kind of customer complaints and queries.
4. People: The company hires people who are more focused, determined, dedicated have the objectives and goals related to their work and to the company. They provide special training programs and activities which increases the skill set of the employees. Special care and initiative is taken towards women employees. Team building exercises, activities are organized at regular intervals.
Impact of culture:
Bank provides the best working environment and work culture. Committed to highest level of ethical standards, professional integrity, corporate governance and regulatory compliance it has benchmarked itself to international standards. Great workforces look forward to work with. Competitive environment, work appreciation and recognition provide a growth opportunity. Professional and friendly relationship among the employees results in company growth. This work-culture provides a dynamic personality to employees as well its environment which has a positive role and positive energy to its organization.
Level:
Level is the main thing which identifies the position which leads the responsibilities played by an individual. Level is given by a Human resource as per the qualifications of its employees.
To continue with work and job that is to manage the duties and responsibilities effectively and honestly, the level is organized by the management so the work gets divided as the role means the specific job is done by the specific person and there are different levels as follows:
Management trainee who works under assistant manager and becomes the assistant manager after a working a tenure of about six months to one year then as per his experience and great amount of performance and flexibility he reaches to the next level that denotes him the position of deputy manager as per his skills knowledge and experience. His posts go on increasing as he gets more responsibilities to handle and lead then he takes the position of manager, senior manager and finally after a long struggling time which judged by him and after walking a long distance he achieves the position of deputy vice president which helps him to grow and develop but there is always a BUT in our life yet there is a hope it’s true but he needs to continue which can make him satisfy throughout the life.
Yes culture is an important role in this organization and it always understands the culture and that’s why they advertise their brand and products by very good and very well done message appeal which spread over people. In the festive seasons they always distribute gifts to their employees’ customers’ suppliers in occasions like deepawali, New year eve etc. They try to make their people realize about the culture which really send some positive energy and people feel the freshness and home in that beauty by this organization. Thus culture plays an important role.