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Important of Knowledge Management - Organization Behavior

1. It helps to serve customers well as companies know about them enough if they manage the knowledge efficiently.

2. It reduces the cycle time of business.

3. Through knowledge management, companies operate with minimum fixed assets and overhead (people, inventory and facilities).

4. It shortens product development time.

5. It improves customer service.

6. It empowers employees.

7. It helps in innovation and delivers high quality products.

8. It enhances flexibility and adaptation.

 

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