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Explain a quality and metrics reporting program of a company

What opinion would you provide to someone who asked you where to begin to introduce to their company a quality and metrics reporting program?

E

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Use the GQM approach to derive relevant metrics by corporate and personal goals. Choose a small number of key metrics which will be directly relevant to project managers or/and software engineers. Place the metrics in the hands of the workers, like a tool for personal performance improvement.

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