Meaning and Definition: decision making may be viewed as the process of selecting a course of action from among several alternatives in order to accomplish a desired result. The purpose of decision making is to direct human behaviour and commitment towards a future goal. It involves committing the organization and its resources to a particular choice of course of action thought to be sufficient and capable of achieving some predetermined objective. Managers at all levels in the organization make decision and solve problems. In fact decision making is the process of reducing the gap between the existing situation and the desired situation through solving problems and making use of opportunities. A decision is conclusion reached after consideration it occurs when one option is selected to the exclusion of others it is rendering of judgment.

According to George R Terry," decision making is the selection based on criteria from two or more alternatives".

According to Marry Nits," decision making takes place in adopting the objectives and choosing the means and again when a change in the situation creates a necessity for adjustments".

According to Heinz Weihrich and Harold Konstanz," decision making is defined as the selection of a course of action among alternatives it is the care of planning".

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