Workers increasingly rely on means of technology-mediated


Workers increasingly rely on means of technology-mediated communication in the workplace. Besides e-mail, workers commonly utilize tools, such as instant messaging and virtual meeting spaces, to regularly interact with coworkers and clients. How do you think such tools impact interpersonal dynamics in the workplace? What are the benefits and challenges of these tools? How might those challenges be overcome?

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Operation Management: Workers increasingly rely on means of technology-mediated
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