Ketchem All Detective Agency is evaluating its system. The company gathered the information below:
|
Process
|
Available
Hours per
Week
|
Value-Adding
Time (hours
per client)
|
Average
Demand
|
|
Interviews
|
69
|
13
|
20
|
|
Research
|
131
|
14
|
31
|
|
Pursuit
|
75
|
4.50
|
136
|
|
Travel
|
200
|
14
|
61
|
Practical capacity is 80% for each process.
1. Which process is most likely to be a current bottleneck?