The following case is an illustration of a group of people who have ceased to work together effectively. You will be using the Johari Window model to help diagnose and suggest solutions to the problems this organization is facing.
Locate the following source:
Mento, A. J., Buckheit, P., & Mento, B. A. (2012). Case study: Strident property services. Journal of Business Case Studies, 8(6), 565.
Define the problem: What exactly is the problem being faced by Strident? How does group dynamics (communications, trust, and conflict) contribute to the situation? How does the Johari Window model contribute to our understanding of the problem?
Analyze the cause: What forces are working to create this problem?
Propose a solution: What does the company need to do to turn this situation around? Use the Johari Window model to suggest solutions to the problems this organization is facing. Be specific in your suggestions of recommended actions.