There are many terms used to describe the importance of people to an organization's success. Some of those terms are human resources, human capital, intellectual assets, and talent management. This implies that not only do organizations need money, materials, and information to be successful, but also different kinds of people. Please answer the following questions in essay format:
1. What are the pros and cons of change? Does change help or hurt the performance of an organization? Do you personally like change? Why or why not?
2. What criteria must be met if firms are to achieve a competitive advantage through their employees?