Value of the appropriate test statistic


A retailer is looking to evaluate its customer service. Management has determined that if the retailer wants to stay competitive, then it will have to have at least an 87% satisfaction rate among its customers. Management will take corrective actions if the satisfaction rate falls below 87%. A survey of 1,130 customers showed that 949 were satisfied with their customer service.

What is the value of the appropriate test statistic?

Compute the P-value

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Basic Statistics: Value of the appropriate test statistic
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