Understanding and Managing Conflit
In the managing conflict in organizations, social conflict is informed by various disciplines, including philosophy, biological sciences, and sociology. The evolution of organizational conflict management from the classical view to the neo-classical view to the modern view. Understanding these theoretical perspectives helps us analyze conflicts within organizations so they are productive and healthy, rather than destructive and dysfunctional. Choose a non-profit organization and answer the following questions:
1. As you analyze the need for a conflict management system in this organization, apply the discipline (philosophy, biological sciences, or sociology) that best informs the organizational culture.
2. Which view of organizational conflict (classical, neo-classical, or modern) is most appropriate to analyze the organization's perspective of conflict?
3. Rahim, M. Afzalur. Managing conflict in organizations , describes the conflict management process (diagnose, intervention, process, and structural). Apply each step in this process to the non-profit organization you have chosen. Be specific and provide examples to support your response.
4. Explain the differences between interpersonal, intrapersonal, intergroup, and intragroup conflicts? How might supervisors diagnose these types of conflict among their subordinates? Discuss why being able to identify the type of conflict is important. What are the appropriate structural and process interventions for each type of conflict? Which type appears to be most destructive for that organization? Explain your answer and provide examples.
5. As a consultant/systems designer for this organization, explain how you will incorporate ethical considerations.