Two-way communication in a training environment


Problem: Questioning enhances two-way communication in a training environment. When used appropriately, questioning improves trainee participation and allows the trainer to check for understanding. Please define the following question types and describe when each is used most effectively (with examples):

  • Closed-ended questions
  • Open-ended questions
  • Overhead questions
  • Direct questions
  • Relay questions
  • Revise questions

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HR Management: Two-way communication in a training environment
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