Question 1: What are the main steps in the TQM implementation Program for Balbridge winners?
Question 2: What is the difference according to Drucker between TQM and Zero Defects?
Question 3: Write brief notes on:
a) Activity Analysis.
b) Benefits of JIT.
Question 4: Select a product or service and list four or five characteristics which you as a consumer would want and expect? Based on your experience do you think that the firm will deliver?
a) What is EDI and what are the derived advantages through its implementation?
b) What do you mean by Inventory Management and how it is associated with logistics management?
a) What is WIP Inventory and how it is distinct from Normal Inventory?
b) What are major functions of Warehousing?
Question 7: Write brief notes on:
a) Bill of Entry.
b) Advantages and Disadvantages of Centralized stores.
c) Guidelines for stores layout.
d) Material Handling Equipment.
a) What is Bar Coding?
b) What do you mean by codification and how do we monitor the Codification system?