Think for a minute about organizational dynamics and culture. Palmer has been with M&M, a regional accounting firm in the upper Midwest, for at least the previous six years. Crosby just joined, coming in from a "Big Five" accounting firm. Do you think the rules are the same...? By this I mean those informal cultural guidelines of how to get along. Talk about culture and how this may impact how Palmer and Crosby manage, especially how they managed Olds.