The purpose of this assignment is to highlight the importance of listening and responding in negotiations and to identify ways to improve listening and speaking in various negotiation situations.
Consider a situation you observed or participated in where a negotiation occurred. This can be a situation at home as child negotiating a later bed time or a situation at work such as a co-worker negotiating for additional time off. An example of a negotiation is provided in the Webilography and is entitled: Classic Sesame Street: Ernie and Bert Can't Communicate. Determine the kind of listening skills used in the interaction of your chosen negotiation.
Prepare a 3-5 page paper which addresses the following:
Respond to the following:
- Describe the negotiation you observed or participated in.
- Explain and describe what parts of the interaction employed effective listening and speaking in the negotiation.
- Explain and describe what parts of the interaction employed ineffective listening and speaking in the negotiation.
- Suggest and explain at least two alternative strategies which could have been used to improve communication within this negotiation.