selection process predictive toolsthe selection, Business Management

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selection process predictive toolsthe selection

Selection Process: Predictive Tools

The selection process is comprised of predictive tools that allow the employer to differentiate between candidates for a job. Arguably, different selection tools work better for one type of job than another. Consider the selection tools you might use to select a customer service representative in a call center where turnover is a problem.

- Why did you select these predictive tools? Explain your answer with examples.

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