Marekting
Thank you for turning in your paper in a timely manner; however, you completed neglected any discussions we had in class regarding this assignment, and you critiqued the article. This article has already been critiqued by sales and marketing scholars, and has been published. Your critique is simply not necessary at this point. The assignment was to write about how the evolving role of technology will impact you personally in your chosen future career, and how you intend on staying ahead of technology. We are interested in how this all affects you, and not your summarization or critique of the article.
How to Drive Customer Satisfaction
By Rolph E. Anderson, Srinivasan Swaminathan and Rajiv Mehta