Question about Conflict Management
Compare and contrast alternative dispute resolution processes, including mediation, arbitration and negotiation; with two different companies.
Scenario
- Employee # 1 feels he is being targeted because of his age (sandwich generation) and his need to help his elderly parents. He is leaving work, to assist them working over, he feels as long as the gets down, it doesn't matter how long he is out.
- Employee # 2 feels that new manager ignores the needs of the disabled or those with physical illness or problems with the exception of pregnancy.
- Employee # 3 feels the right to make and conditions of employment. By living a "At Will" state, not requiring reasons for layoffs or firings. Management feels they are within his rights in the performance of his job to release people from work.