Question 1:
‘Management by Objectives (MBO) can be used by managers to plan, control, coordinate as well as motivate'.
a. Show the main characteristics of an MBO programme.
‘Hawthorne Studies have been a major contribution in the evolution of management theories'
b. Explain the major aspects of the Hawthorne Experiment.
Question 2:
a. Show the main leadership styles.
b. Examine the view that managers vary their leadership style according to business circumstances.
Question 3:
a. Explain the Tuckman's five stage process of group development.
b. What are the factors affecting group performance?
Question 4:
a. Describe what you understand by the term ‘business environment'.
b. Describe how the different elements of the external environment may impact on business decisions.