question 1explain what you understand by the term, Business Management

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question 1explain what you understand by the term

QUESTION 1

Explain what you understand by the term "Feedback" and how this can help in improving communication in our work place environment.

QUESTION 2

Who are organisations' customers? Discuss how developing our listening skills can help improve customer satisfaction and service delivery.

QUESTION 3

(a) Explain the role of communication in conflicting situations.

(b) Elaborate on three conditions that lead to conflicting situations?

QUESTION 4

In an organisation there are two types of culture. Name them and discuss how this can have an adverse effect on communication at work if not taken into account.

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Business Management: question 1explain what you understand by the term

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Business Management: question 1explain what you understand by the term

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