question 1a explain the importance of


QUESTION 1

(a) Explain the importance of communication at work

(b) Identify some major barriers to communication at work

QUESTION 2

Explain how information technology has revolutionised business communication over the last five decades

QUESTION 3

(a) Actions speak louder than words. Do you agree? Why?

(b) Give 10 examples of the various categories of non-verbal communication that may identified in an organisation (10 marks)

(c) How does non verbal communication contribute to business success?

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