Question 1 managers are responsible for getting activities


Question 1: Managers are responsible for getting activities completed efficiently and achieving the firm's goals by utilizing:

  • Human, financial, and material resources
  • Information, human, and service resources
  • Human resources, organizational competitiveness, and organizational goals
  • Financial resources, top management, and organizational goals

Question 2: A difference between management and leadership can be defined in the following way

  • Management is human capital, and leadership is directing staff
  • Management is getting things done, and leadership is deciding what needs to be done
  • Management is getting things done, and leadership is inspiring action taken by others
  • Management is a position of authority or power, and leadership is inspiring action taken by others

Question 3: Three different types of planning used in the function of management are

  • Strategic, tactical, and operational
  • Strategic, organizational design, and job design
  • Job design, job enrichment, and teamwork
  • Strategic, organizational design, and operational

Question 4: Triple bottom line refers to the measurement of business performance along

  • Social, economic and organizational dimensions
  • Social, economic and environmental dimensions
  • Economic, organizational, and human performance dimensions
  • Environmental, organizational and corporate responsibility

Question 5: The difference between group and team is

  • A collection of people is a group and not necessarily a team
  • Complementary skills are found in a group but not a team
  • The aim and purpose of a group is to perform in the workplace
  • Groups are defined by their relatively small size

Question 6: "The interests of one person should never take precedence over what is best for the company as a whole" is an explanation of which of Fayol's principles of management:

  • Unity of command
  • Unity of direction
  • Subordination of individual interest
  • Discipline

Question 7: The term social movement refers to a type of group that:

  • Imitates corporations to improve employee morale in organizations
  • Is focused on specific political or social issues
  • Mimic society
  • Performs activities outside the workplace

Question 8: Working with people from different countries can be a challenge because of:

  • Language issues and different cultural norms
  • Cross-cultural misunderstandings
  • Different work skills according to cultural norms
  • Global strategic communication

Question 9: People in societies where uncertainty avoidance is high want:

  • Are less rule-oriented
  • Tolerate a variety of opinions
  • Are open to change and taking risks
  • Want strict rules, laws and policies

Question 10: Firms with clearly communicated, widely understood and collectively shared mission and vision have been shown:

  • To create and advance technology
  • To embrace diversity
  • To perform better than those without them
  • To employ a smarter workforce

Question 11: Organizational culture is defined by all of the following EXCEPT:

  • Life experiences of the employees
  • Strengths and weakness of the staff
  • Organizational mission and vision statements
  • Education of the employee

Question 12: The number of people who participate in a nominal group technique is generally:

  • 1-5 participants
  • 3-8 participants
  • 6-10 participants
  • 8-14 participants

Question 13: Mission and vision development are analogous to which step in the principles of management framework:

  • Planning
  • Organizing
  • Leading
  • Controlling

Question 14: Strategy formulation answers the question:

  • How do we execute a chosen strategy?
  • What should our strategy be?
  • Where does strategy fit in?
  • How is strategy applied to me?

Question 15: The different aspects of strategy as distinguished by Mintzberg include which of the following?

  • Consequential
  • Differentiate
  • Realized
  • Permanent

Question 16: Firms that do the product leadership strategy well include which of the following factors:

  • Do not focus on innovation
  • Have superb operations and execution
  • Are in stagnant markets
  • Focus on development, innovation, design, and time to market

Question 17: Which of the following is considered an intangible resources?:

  • Scientific capabilities
  • Production equipment
  • Manufacturing plants
  • Formal reporting structures

Question 18: The intensity of industry competition and an industry's profit potential are a function of which of the following forces of competition?

  • Power of stockholders
  • Power or employees
  • Global economic conditions
  • Threats posed by new entrants

Question 19: Goals are outcome statements that define what an organization is trying to accomplish:

  • Programmatically
  • Organizationally
  • Both programmatically and organizationally
  • Internally

Question 20: Characteristics of MBO includes which of the following?:

  • Systematic and organized approach
  • Aims to improve employee morale
  • It improves communication by centralizes decision making
  • Used by managers to track their best customers

Question 21: The following is NOT considered a best practice when managing performance evaluations:

  • Determine how best to use the Balanced Scorecard
  • Ensure that all key staff are involved in the development of the performance management processes
  • Provide additional training for supervisors on how to conduct the mid-year and year-end performance reviews
  • Plan to modify the performance management system over time

Question 22: Among the top motivators driving corporations to engage in CSR include all of the following reasons EXCEPT:

  • Meeting or exceeding budget
  • Ethical considerations
  • Innovation and learning
  • Employee motivation

Question 23: Self-development, individual initiative and organizational loyalty are:

  • Necessary in current principles of behavior in organizations
  • Examples of organizational citizenship behaviors
  • In-role performance standards
  • CSR standards for individual performance

Question 24: The Gilbreths are most famous for:

  • Content Packaging
  • Times studies
  • Productivity reports
  • Time and motion studies

Question 25: Social networks are often referred to as:

  • The invisible organization
  • Important to organizational culture
  • NIH
  • Important to the mission and vision of the organization

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