Problem:
I want to move to the next level. Some of our customers have been making noise about ISO9000. And some of our suppliers are ISO9000 certified.
I want you to check into this and make a recommendation. Should we pursue this or not?
My Expectations:
Your report should provide an overview of ISO9000, what it is and what it does. Then you need to discuss the pros and cons of doing it here at Excellent Company. Finally, I want you to make a recommendation and give me some good reasoning. This is an important decision and I am looking for a thorough analysis.