Outline the specific information that matt should collect


Assignment: Organization Leadership And Decision Making

Datatronics Case Study - pg 246 - Lesson 6

• Discuss, comment, and reply.

• Outline the specific information that Matt should collect to build a case for improving customer service at Datatronics.

• Describe your top ideas for Matt to present to Joel next week.

• How would Matt get Joel to support his ideas?

McKeen, J., & Smith, H. (2012). IT Strategy: Issues and Practices. Boston: Prentice Hall.

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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Business Management: Outline the specific information that matt should collect
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