Managing computer systems


Question1:

a) Describe what makes information effective.

b) Choose and name a large organization – this can be a large company or perhaps a department of government.

Management decisions can be considered to be at three information levels – strategic, tactical and operational.

i) Differentiate carefully between the three levels of information.
ii) Write two different questions which might be asked at each level and which would require answers in order that the organization could operate effectively. The questions require to be related to the organization named and specific adequate that they are clearly set at the particular level.

Question 2: Describe, in detail, how the introduction of IT has influenced mankind:

a) In the home
b) In the workplace
c) Outside of the workplace and home

Question 3: The organizational structure of institutions can take many various forms.

Describe different organizational structures and give typical illustrations where each would be most suitable.

Describe how the growth of Information Technology has altered organizational structure.

Question 4:

a) Managers are responsible for making sure that security features is built into business systems and that they are being used. Describe how managers can check and be sure that security systems for which they are responsible are satisfactory.

b) Compare and describe the merits or demerits of training given off the job and on the job.

Question 5: A small business is more likely to use a computer system for its administration now than at any time in the past.

Consider a variety of businesses from one-man up to 20 employees.

a) Describe the merits that the uses of computers can bring to a small business.
b) Write an article for a magazine distributed to small businesses warning of some of the problems related with computerization in a small business.

Question 6: The table below gives details of all activities in a specific project. The duration is measured in weeks

565_activities of a project.jpg

a) Define the terms activity and event.

b) Draw a network diagram for this project. Mark in the durations and manpower required.

c) Find out the minimum time in which this project can be completed. Show clearly how you obtained this result. Find out the critical path.

d) Draw a bar chart showing the activities in earliest start position.

e) Draw a histogram showing the manpower required each day all through the project if each activity starts on its earliest start time.

Question 7: All levels of management now require computers to run a business proficiently.

a) Why does Senior Management require having good IT skills?

b) Senior Management is more difficult to train than lower level employees. Why is this?

c) Identify and describe four different software applications on the computer that a Senior Manager might require to use.

Question 8: Many companies are now using the Internet to transact business. Bullet point ten merits and ten demerits for a company in using the internet for business.

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Other Management: Managing computer systems
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