Question 1: How can leadership distinguish a motivational problem from factors that affect an individual's performance?
Question 2: Should health care providers/leaders always tell the truth to their patients/clients even if the truth may cause pain or distress?
Question 3: To encourage teamwork and a culture of excellence, a new director of an ambulatory care center in a hospital has begun holding bi-monthly management team meetings, consisting of several physicians, nurses, physician assistants, financial managers, and others. Attendance at these meetings has been erratic, and enforcing attendance is difficult because many of these people report to their discipline chiefs rather than to the director of the center.
Question 4: What advice would you give to this person to promote participation that is more consistent?