Key performance metric


Discuss the following:

The Critical Thinking assignments will build upon each other to help you complete the final Portfolio Project, an evaluation plan for a business or organization seeking to provide blended or online training and learning. In this step, you will conduct a baseline needs analysis, document the following results in the Portfolio Project

Determining baseline needs by conducting a needs analysis ensures that instruction and subsequent assessment will meet the learning needs of the organization and will accurately measure the results of the instruction delivered. For this assignment, conduct your needs analysis by answering the questions below. Make sure to consider the information you learned while building your business profile. You may also wish to look ahead, since you will need the information you discover in this analysis to develop targeted learning results.

1. Training Request What was the initial request for training? Who was the requester? What was the basis for the request or the perceived need for the training? (Depending on your choice of business or organization, this may be a real request or one that you have created for the purpose of this project.)

2. Standards of Performance What are the job requirements?

3. Key Performance Metric (KPM) How will the performance be measured?

4. Training Goal(s): What is it that the learner needs to learn?

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