Increasing Employee Understanding of Company Procedures
Julie Watkins has worked in her new position writing software documentation for three months. She keeps hearing about how important her job is to the company, but she does not understand how her work contributes to the whole. Her exposure to the company is limited to her department colleagues (other technical writers), the employee cafeteria, and the payroll office. What could Watkins's company have done to make her see the whole picture and gain an understanding of and commitment to how the company works?