Improvement store for communication failures


Task: Examine Lowe's home improvement store for communication failures. Three different approaches to change are presented.

1. List the specific failures you looked for and what you found

2. Include evidence that the communication has failed

3. Explain how the theory and readings helped you accomplish this task

4. Address how you might repair or rebuild communication channels to facilitate change

5. Prioritize the important communication failures you found in the case study in order of importance (most important to least important).

6. Explain why you selected this prioritization i.e. why do you think a particular failure is more important than the others

7. For the three most important failures, describe a specific strategy for improvement that you might implement to repair or rebuild communication channels to facilitate change

8. Describe the implications of implementing these strategies on stakeholders

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