Discussion Post
Visit the ROI Institute website.
a) Next, discuss briefly what is meant by "Level 5" training evaluation.
b) Identify the process proposed by Jack Phillips for determining return on investment (ROI).
c) Identify the various type of costs to be considered when measuring ROI for training activities.
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.