Problem 1: Provide a hypothetical example of dysfunctional conflict (threatens organization's interests and does not support goals) in a workplace setting. Provide details.
Problem 2: To make this a functional conflict (serves organizational interests), what would the people involved have to have done?
Problem 3: What should the manager have done to make it functional?
Problem 4: What specific recommendations would you make for an organization to create an atmosphere conducive to functional conflict?