Human resources specialist


EDUCATION:

B.S Human Resources/ Business Administration, University of Maryland University College, Anticipated December 2016

A.S Accounting, Burlington County College, 2011

Human Resources Specialist                    Fort Hood, TX

• Maintainedpersonnel records and processed personnel actions for service members and their families.

• Evaluated personnel qualifications for special assignments

• Prepared orders and requests for orders

• Prepared and maintained officer and enlisted personnel records for 6 companies

• Served on a team of six clerical personnel in support of 1,700 employees

Columbus, NJ

• Performed day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry

• Provided information to Clinic callers according to the Clinic’s Policies and Procedures; transferred calls as needed; worked with central reception to ensure adequate phone coverage at all times

• Welcomed and greeted patients/clients/visitors to the department in a manner that is helpful and friendly; determined purpose of visit and direct patients/clients/visitors to appropriate person or department(s)

• Carefully screened patients for new address, new patient visit update registration and informed patient of adequate information that must be presented at time of visit.

• Exercised utmost diplomacy and tact to provide excellent customer service for patients; practiced confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
                          
• Ensued that all Guests received a courteous and efficient check-in and check-out experience and Guest service standards werealways followed

• Handled Guest issues, complaints, and requests and proactively resolve in a manner satisfactory to both the Guest and the hotel.

• Booked and changed customer reservations

• Answered Guest questions regarding local area facilities and give proper directions to these areas.

• Demonstrated proper telephone etiquette including transferring calls and taking accurate messages for Guests and team members according to company standards.

Simonick Moving & Storage
Accounting Clerk Burlington, NJ

• Prepared and submitted customer invoices

• Monitored customer accounts for nonpayment and delayed payment

• Verified and maintained accounting journals and ledgers and other financial records

• Entered key data of financial transactions in database

• Informed management and compile reports/summaries on activity areas

• Minor bookkeeping.

AWARDS & AFFILIATIONS

AmeriCorps

Army Achievement Medal

Army Good Conduct Medal

Military Outstanding Volunteer Service Medal

National Defense Service Medal

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