Case Scenario:
TEAM DYANMICS: Please respond to ONE of the following Discussion Questions (or both for extra credit). If you answer both questions, please put them in separate threads. These questions were created based on your feedback about various topics in leadership you would like to know more about.
Scenario: You have recently been promoted from a Coordinator to an Assistant Manager within your current department. Wonderful, your hard work has paid off for you! However, you are now in a position to manage the employees who were once your peers and friends. You need to now earn their respect as their supervisor & leader. You can no longer have ‘water cooler' conversations with them; you cannot share confidential information with them; you must provide them with direction AND discipline when necessary.
• What steps will you take to earn their respect as their new supervisor? What will you do when your friends (your close confidants who you have formed solid friendships with) who you now manage ask you questions that you cannot answer, or ask you for favors, or take advantage of your position? Please be specific - this is not an easy question to answer.
OR
• How will you handle Conflict Resolution on your new team? How would you handle ONE of the following situations: 1) Your new team is not performing up-to-par because they are jealous of your promotion and they each wanted that job? How will you address them? 2) Some of your team members do not get along and refuse to work together. They tend to undermine each other, which impacts productivity. How will you discipline them? Please be specific - this is not an easy question to answer.