Discussion:
Resources:The Five Step Planning Process covered in class and the Sample Business Proposal at the Center for Writing Excellence
Consider the following scenario:
• As the manager of a busy call center in a health care organization, you note that the volume of calls has doubled over the past year.
Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.
Write a 700- to 1,050-word proposal, using the Five Step