Question1) Answer all the questions:
(i) What do you understand by cost of quality?
(ii) Write a note on lead assessment.
(iii) What is zero-defect programme?
(iv) Explain Q-7 tools.
(v) Throw light on six-sigma.
Question2) Explain quality management system in detail.
Question3) Explain different steps of performance evaluation of TQM.
Question4) Write short note on ISO 9000.
Question5) Answer all the questions:
(i) What are the purposes of TQM?
(ii) What do you understand by Quality Function Deployment?
(iii) Briefly explain quality circle.
(iv) What do you understand by business programme reengineering?
(v) Explain Taquchi’s quality loss function.
Question6) Write a short note on ISO 9000 standards.
Question7) Explain theory of sampling inspection.
Question8) Explain different components of Total Quality loop.