Explain why you think customer service is important


Service

Write a one-two page paper in which you explain your perspectives on customer service today. Specifically, be sure to:

• Explain why you think customer service is important. (1 paragraph)

• Explain one positive and one negative customer service experience you have had personally or observed. (2 paragraphs)

• Recommend one thing that businesses could improve upon in order to deliver excellent customer service. (1 paragraph)

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Marketing Management: Explain why you think customer service is important
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