Explain the basic strategies of KM
To summarise, appropriate strategies include:
Providing facility to people in the enterprise at all levels so that they feel comfortable in the working environment. This will enable them to think technically and help to compete in the environment;
Considering data, information and knowledge in different ways and give due importance to skill, intelligence, and knowledge available in human capital;
Making an inventory of intellectual capital i.e., what do we know that is valuable and where else can we use it;
Tracing the information flows that parallel the routine activities and new challenges;
Looking for key knowledge by asking: "What do we lose when key people leave?" or "What do we have to teach every new staff member?";
Switching our thinking from "training" to "facilitating learning." Put job aids and learning tools in the hands of people on the job. It is estimated that 70% of learning about a job comes from doing the job; thus we have to find ways to make that more effective; and
Providing data and knowledge bases.