Discussion Post
Prior to beginning work on this discussion post, read the Changes in Toyota Motors' Operations Management article.
Using the three competitive dimensions of cost, quality, and customer service to explain your rationale for your most recent significant product or service purchase. Consider a consumer good, such as an automobile or a household appliance, a service such as a decision to open an account at a bank or to purchase insurance, or any other product or service that you have purchased in the last two years that cost more than $100. Explain in rank order of importance the three competitive dimensions you considered in making such a purchase. Speculate on the strategic implications of your decisions on the manufacturer or service provider.
The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.