Explain Crucial and value-adding knowledge
The decision to invest in knowledge depends upon knowing what knowledge is relevant and crucial to the organisation and what knowledge adds value. Crucial knowledge includes the ever-changing dynamic knowledge necessary to operate within the industry at an acceptable level. It may be obtained through consultation with experts, their tacit knowledge that manifests as problem-solving behaviour. The continued availability, development, and retaining of experts in the organisation with such problem-solving proneness and capability is an important aspect of human resources management.