Problem:
There are now at least four generations in the workplace at one time. They are: the traditionalist (born prior to 1946 and retirement eligible); baby boomers (born between 1946-1967); generation X (born 1968-1980); Generation Y (born in the 1980's). The Millenials will be joining the workforce in another 10 years. The Millenials were born in the new millenium (i.e., 2000+).
In the end, the varying generational workforce demographics requires managers to strategically determine how to engage the "entire" workforce in the optimal use of varying technologies.
How would you approach solving the problem of engaging a multi-generational workforce in 21st century technologies, including as it pertains to communications?