Employee productivity and satisfaction-hrm


Question 1: Employee productivity and satisfaction are the two significant concerns of a human resource management. Which of the given is a process of structuring work and designating the specific actions at individual or group level?

i) Job evaluation.
ii) Job enrichment.
iii) Job design.
iv)  Job enlargement.
v) Job analysis.

Question 2: Some organizations use short and concise application blanks, while some others have explained and cumbersome ones. In this regard, personal information in an application form normally comprises which of the following?

I. Details of assertiveness.
II. Details of emotional stability.
III. Occupations of other family members.
IV. Annual income of the family.

i) Both (I) and (II) above.
ii) Both (II) and (III) above.
iii) Both (III) and (IV) above.
iv) (I), (II) and (III) above.
v) (II), (III) and (IV) above.

Question 3: Which of the given fundamental features of international HRM which differentiates it from domestic HRM, is more significant than technical expertise for expatriates to succeed?

i) Increased complexity of HR activities.
ii) Cultural awareness and tolerance.
iii) Stronger relationship with employees and their families.
iv) Management of cross-cultural teams.
v) Diluted risk on the business front and increased risk on people front.

Question 4: Edgar Schein, a professor at MIT, developed the idea of career anchors and came up with eight career anchors. People with pure challenge career anchor:

i) Desire to have freedom to operate.
ii) Show strong inclination to develop something which they can call their own.
iii) Just love solving hard problems.
iv) Have good planning, organizing, managing and controlling skills.
v) Are often successful as artists, free-lancers, entrepreneurs and innovators.

Question 5: Based on the kind of clientele they serve, employment agencies can be widely categorized into public or state agencies, private agencies and head hunters. Which of the given is/are not true regarding public or state agencies?

i) Employment exchanges are initially established to handle the trouble of unemployment in the country.
ii) Employment exchanges are very popular today.
iii) It was and still is obligatory for any company to register its vacancy positions in the employment exchange
iv) The exchange facilitates communication between the candidates it finds appropriate and the company
v) Employment exchanges are state sponsored placement agencies.

Question 6: While analyzing the future needs in comparison with the present inventory, which of the given source(s) of supply/separation must be considered?

I. Transfers, which might not affect the organizational balance, however would change the employee strength of different units in the organization.
II. Separations from the organization due to retirement, resignation, disciplinary action, death or sickness have to be considered after planning.
III. Changing demographics don’t have an outcome on the external supply of human resources.
IV. Promotions and demotions have an effect on the human resource plan.

i) Only (II) above.
ii) Both (I) and (IV) above.
iii) (I), (III) and (IV) above.
iv) (II), (III) and (IV) above
v) All (I), (II), (III) and (IV) above.

Question 7: The process of socialization helps employees adapt to the organizational culture. In which of the given socialization strategies, organizations follow strict time schedule for the completion of a specific task?

i) Fixed socialization strategy.
ii) Sequential socialization strategy.
iii) Serial socialization strategy.
iv) Disjunctive socialization strategy.
v) Collective socialization strategy.

Question 8: Which of the given is the phenomenon of people entering their jobs, occupations and careers with little attention to career planning and then feeling disengaged?

i) Career counseling.
ii) Career sub-consciousness.
iii) Career drift.
iv) Career selectiveness.
v) Career disengagement.

Question 9: In which of the given roles, a HR specialist is responsible for making sure that all members of the management perform their respective roles concerned with the efficient use of human resources?

i) Service provider.
ii) Executive.
iii) Facilitator.
iv) Consultant.
v) Auditor.

Question 10: Scientific management, developed by Frederick W. Taylor, gave rise to the engineering approach to job design. According to principles of scientific management, which of the given is/are the role(s) of management in job design?

I. The manager finds out few best ways of performing the job.
II. The manager employs individuals according to their abilities, which have to match the needs of job design.
III. The manager undertakes all planning, organizing and controlling of a job.
IV. The workers have to be trained to perform the job ‘in one best way’ as decided by the management.

i) Only (I) above
ii) Both (III) and (IV) above
iii) (I), (II) and (IV) above
iv) (II), (III) and (IV) above
v) All (I), (II), (III) and (IV) above.

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