Problem: Does this cross training motivate employees to work as a team or does it cause anxiety because employees feel like anybody can do their job? Please explain.
Discuss how conflict can be beneficial in the group environment----identify a particular group or organization and describe how conflict in a particular area is beneficial.
Are there any group situations where groupthink might be a good thing? Explain.
With these nine suggestions for managing a simple conflict. Of those nine suggestions, which suggestion do you believe is the most and why?
1. Clarify your perception and your partnerââ?¬â?¢s perception of the message.
2. Keep the discussion focused on issues, not personalities
3. Use facts that support your point rather than opinions or emotional arguments.
4. Use a structured problem-solving approach to organize the discussion: Define, analyze, identify several solutions, evaluate
the solutions, select the best one.
5. When appropriate, look for ways to compromise.
6. Make the conflict a group concern rather than a conflict between just two people; ask others for information and data.
7. If there are several issues, decide which issues are the most important, and then tackle them one at a time.
8. Find areas of agreement.
9. If possible, postpone decisions until additional research can be conducted.