1. Which sentence does not control exuberance?
The matter was discussed.
The matter was handled really unfairly.
The matter was not discussed for long.
2. In your learning and research why should change be a strategy? Pick one of the twelve elements of building a change strategy and describe it and its importance in the process. Why is it so important and why is it so meaningful to you as an employee?
3. Do you think diversity makes a difference in the performance of an organization? Have you experienced situations where you were the person contributing to the diversity of a group? If so, how was the performance of your group affected?