Problem:
You own a nonunion company with 100 employees. The majority of the workforce packs books into boxes for shipment to customers throughout the United States.
Because of wide differences in performance, you have decided to try performance appraisal, something never done before. Until now, you have given every worker the same-size increase. Now you want to measure performance and reward the best performers with bigger increases. What appraisal approach would work best? Do you anticipate any complaints, or other comments from employees after you implement your new system? Do managers have a different format or appraisal form?