Problem
Selecting the right person for an open position requires an analysis of all of the aspects of an applicant, including his or her past experience (knowledge, skills, and education), his or her application and resume, and the interview responses.
As a human resources recruiter, discuss with the hiring managers the importance of selecting the best candidates in your industry for the positions listed below. Be sure to consider matching the needs and culture of the organization. You may use the Career Services interviewing section to assist you with your project. Create a PowerPoint presentation of at least 4 slides (with 200-250 words of speaker notes per slide) plus title and reference slides that addresses the following:
a) Provide a recommendation for the set of steps to be used in the recruitment process of a customer service representative for a streaming TV provider.
b) What members of the organization will be involved in the recruitment process and what are their roles in the process?
c) Discuss 3 types of interviews and give examples of each type. Which type will you use when interviewing the customer service representative?
d) Develop a 4 interview questions that you would ask the customer service representative in the interview. Provide a mixture of questions and describe why you believe each type of question is important
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.