Discuss the key performance indicators


Create a four- to 5-page case analysis in Word format:

It presents a powerful illustration of a company thinking beyond the traditional objectives of earnings and value maximization.

Review the UPS 2009 Sustainability report at: https://www.responsibility.ups.com/Sustainability and address the following:

o Describe the changes in stakeholder expectations of firms such as UPS in the recent past.

o Describe UPS response to these stakeholder expectations.

o Discuss the key performance indicators (KPIs) in the corporate sustainability report of UPS.

o Discuss the benefits to UPS of the corporate sustainability report.

o Describe the various stakeholders who may benefit and how they benefit from the UPS initiatives.

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