Complete the mcq:
1. Camilla, a manager, notes that while Wilhelm's written reports are very thorough and accurate, his oral presentations are not effective. Camilla is looking at:
Distinctiveness
Consistency
0 Implicit factors
0 Explicit factors
2 The contingency approach suggests that:
The best answer depends on the situation.
0 A manager needs to learn a set of hard-and-fast rules.
0 There is one best way to manage.
Otheories apply to all situations.
3 Stimulation is in the part of Schwartz's model.
0 Self-enhancement
0 Conservation
0 Self-transcendence
C. Openness to change
4 Chris. a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes:
0 High influence over others
m High social value
High self-direction
0 High security
5 Research shows that, in general:
0 Social capital decreases organizational performance. 0 Social capital increases group conflict.
Social capital can improve operations.
0 Social capital decreases work group integration.
6 The two dimensions of the competing values framework are:
Internal-external and stable-flexible
0 &cup-individual and stable-flexible
0 Internal-external and anticipatory-retrospective C.; Internal-external and group-individual
7. The extent to which an individual identifies with an organization and commits to its goals is called:
C) Organizational satisfaction
0 Organizational commitment 0 Job involvement
0 Perceived organizational support
8 Organizations with adhocracy cultures are described as:
°Internally focused and -valuing flexibility
°Internally focused and valuing stability and control 0 Externally focused and valuing stability and control °Externally focused and valuing flexibility
9 According to the Ajzen model. the strongest predictor of an employee's behavior is (are):
0 Social norms
The employee's intentions
0 The employee's values
0 The employee's attitudes
10. The steps in the process of stereotype formation and maintenance in order are:
0 Categorization, inferences, expectations, maintenance. 0 Categorization. expectations, inferences, maintenance. • inferences, categorization, expectations, maintenance. 0 Expectations, categorization, inferences, maintenance.
11 The distinction bemeen flexible and fixed individual differences:
0 Is that managers have little or no impact on fixed differences 0 Is that managers have little or no impact on flexible differences 0 Has no practical value for managers
0 Is that managers should hire people based on their attitudes and emotions
12 Janelle, one of Abdul's employees, has performed poorly on many aspects of her job since she was hired four months ago_ This is likely to be attributed to:
0 Self-serving bias 0 Internal causes 0 External causes 0 Fundamental bias
13 is associated with success for managers and salespeople.
0 Extraversion
0 Introversion
0 Agreeableness
0 Emotional stability
14 The productive potential of an individual's knowledge, skills. and experiences is known as:
0 Ethical capital
m Soft skills
m Social capital C. Human capital
15 The potential to understand and regulate oneself is known as:
0 Interpersonal intelligence 0 Intrapersonal intelligence 0 Kinesthetic intelligence 0 Naturalist intelliaence
16 The interdisciplinary field dedicated to understanding and managing people at work is called:
0 Organizational behavior 0 Management theory
0 Management dynamics 0 Organizational dynamics
17 Sustainable businesses tend to be run by CEOs who are:
Controlling
0 People-centered
Target-driven
0 Intelligent
18 Performance on tests like the Scholastic Aptitude Test and the Graduate Management Admissions Test is likely to be most closely related to:
Interpersonal intelligence
Naturalist intelligence Interpersonal intelligence
Logical-mathematical intelligence
19 A person can build his/her social capital by:
C. Getting a mentor
0 Being trained in new skills
0 Shadowing a higher-level manager
0 Learning a new language
20 When something is . it stanch out from its context.
0 Salient
0 Stereotypical
0 Semantic
0 A schema
21 Self-enhancement and self-transcendence are:
0 Endpoints of one of the dimensions of values C. Workplace attitudes
Cognitions
0 Personal attitudes
22 Regardina using personality testing as part of the hiring process, experts have concluded that:
C.) The effects of personality on job performance are so large it cannot be ignored by managers 0 The typical personality test is not a valid predictor of j ob performance
0 There are many valid instruments available to managers to test for personality types 0 Only the Big Five should be used as predictors of job performance
23 In Ajzen's theory of planned behavior, is (are) the key link between
..,T) Intentions: attidtudes and planned behavior 0 Intentions: norms and attitudes
0 Norms; intentions and planned behavior
0Attitudes; intentions and planned behavior
24 Which of the following is the least fixed of a person's individual differences?
0 Intelligence
Emotions
Cognitive abilities 0 Attitudes
25 Acme Movers is a company that ships goods and cargo to all locations in the United States. The employees understand that the company's primary vision of timeliness, efficiency and low-cost services is important to maintain the competitive edge over other movers in the business. They constantly work to ensure that all deliveries reach their destinations on schedule, and the company, in tun, rewards the employees with performance-based awards and profit sharing. Which function of organizational culture is exemplified here?
0 Facilitating collective commitment
Promoting social system stability
0 Shaping behavior by helping members make sense of their surroundings 0 Giving members an organizational identity
26 The process that enables us to interpret and understand our surroundings is called:
0 Suppression
Selection
Perception
0 Stereotyping
27 The corporate staff in the accountina department at ABC Corporation went on 12-hour days during the holiday season. just like the regular retail employees do during that season. This is an example of a(n) change.
Adaptive
Radically innovative 0 Innovative
Product
28 Joyce finds that the members of the project team to which she has been assigned in her management class are all athletes on the college's football and basketball teams. She immediately considers dropping the class because she thinks her experience with that team will be negative. Joyce is likely to be reacting to a:
0 Self-serving bias
0 Semantic memory
0 Negativity bias
0 Stereotype
29 Which of the following mechanisms for changing organizational culture addresses all three levels of culture?
()Workflow and organizational structure
°Rites and rituals
0 Organizational goals
0 Deliberate role modeling. training, and coaching
30 Keyshawn is a player on a professional football team. Because of this, his play every week is scrutinized by fans and media, as well as his own coaches. Sometimes, their comments are very negative and even personal. Keyshawn will handle this better if he has a high level of intelligence.
0 Interpersonal
0 Interpersonal
0 Bodily-kinesthetic.
0 Spatial