You are a sales manager of a software firm that provides BI software for reporting, query and business data analysis vial OLAP and data mining. Write a paragraph that your sales reps can use when calling on potential customers to help them understand the business benefits of BI.
You are the new operations manager of a large call center for a multinational retailer. The call center has been in operation for several years but has failed to meet both the customers' and senior management's expectations. You were hired three months ago and challenged to "turn the situation around," As you are sitting at your desk one day, you get a phone call from your boss asking that you lead a pilot project to implement the use of dashboards in the call center. The goal is to demonstrate the value of dashboards to help monitor and improve the operations in many of the firm's business units. How do you respond to your boss's request?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.