Develop a communications training program


Problem: Imagine that your boss (or your client, if you are self-employed) has assigned you to a team to develop a communications training program. Each team member will recommend a book that all participants will discuss during a required meeting or retreat. The team needs one book that sheds light on one or more communication tactics or strategies, such as the importance of self-confidence. What book do you recommend and why?

1. Instead of a book, you may recommend a movie or episode of a TV show.

You don't want to sit through a boring discussion, let alone read a boring book or watch a bad movie. So make a strong recommendation and be very persuasive.

2. Argue persuasively that this book or movie will be helpful to teach program participants about communication techniques and/or strategies. Otherwise you might find yourself discussing a book or movie that puts you to sleep.

3. Give 3 reasons why you believe this particular book or movie will be your choice for the program. Anticipate at least one objection and answer it.

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