Needs Assessment: The sales manager for your company approaches you as the trainer and identifies an issue regarding team cohesiveness in her group. She has asked you as the trainer what type of training you can provide to her team to create more cohesiveness.
Q1. Describe how you would determine if it is a training issue or whether or not it is a performance-related issue.
Q2. If an issue requires training, how would you as the human resources development specialist be involved?
Q3. In an issue is performance related, how would you as the human resources development specialist be involved?
Q4. How could technology be used to aid in the process of determining training or performance-related issues?