Discussion: Looking Back And Ahead
• Determine one of the most important or surprising things you learned in this course. You will then explain why this was surprising to you.
• Select two major concepts you learned in this course and recommend two ways that organizations can use them effectively to gain competitive advantage.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.